Shipping Policy

At No Pong we’re committed to keeping shipping costs as low as possible for our wonderful customers.

Shipping from only $3.00!  Awesome!!!  As a progressive, online focused business we charge possibly the lowest shipping you’ll find anywhere, for anything online!

Shipping rates:

Total Order Australia New Zealand* SE Asia* Europe* Canada & US*
1 – 2x No Pong $3.00 $9.68 $8.07 $8.24 $8.18
3 – 4x No Pong $3.70 $10.26 $10.39 $10.53 $10.47
5 – 6x No Pong $5.50 $10.85 $12.72 $12.81 $12.76
7 – 10x No Pong $14.00 (Express only) $12.01 $17.36 $17.38 $17.33
 *International shipping is based on weight.

Postage Times:

We aim to get your order on its way to you the next business day after your order or sooner.

In order to keep costs low, we use Australia Post standard shipping which is not trackable.  If we were to use trackable post, the shipping costs would jump up to $7.45 for one item which we don’t want to charge.

The trade off is that we can’t track and once we’ve sent it, it’s an Australia Post’s hands.  Most of the time they are pretty good and manage to deliver in their estimated timeframes below.  On rare occasions they can be a bit slower but we’ve found this to be very much the exception rather than the rule.

Posted for delivery Where is it going? AusPost Estimated delivery (business days)
Within metropolitan areas of capital cities, towns or environs Within the same state 2 – 6 days
Between metropolitan areas of capital cities and rural locations Within the same state 2 – 6 days
Between rural locations Within the same state 2 – 6 days
Between metropolitan areas of capital cities To other states 2 – 6 days
Between metropolitan areas of capital cities and rural locations To other states 3 – 6 days
Between rural locations To other states 4 – 6 days

Order Cutoff Times:  

We’re early risers.  We export our orders first thing every business day at 8am Sydney time to pack, label and get them on their merry way to you!

Orders received up to 8am will be sent same day.  Orders after 8am, will be processed first thing the following business day from our warehouse in Sydney.

Disclaimer:

All due care will be taken to ensure your parcel is packed and sent safely from our warehouse, however we cannot be held liable for any damages or missing in transit parcels.  If you have any questions, we encourage you to contact us here.  Remember to be courteous and use respect — we’re people too 🙂

By purchasing from this site, you accept these terms.